Terms of Trading

Terms & Conditions
This is the website of Northwest Seamless Guttering Ltd, Unit 7, Norden Court, Alan Ramsbottlom Way, Great Harwood, Blackburn, BB6 7UR. The content and information provided by Northwest Seamless Guttering Ltd in this website ("the Content") is for general guidance only. Whilst care has been taken in preparing the Content, Northwest Seamless Guttering Ltd does not warrant its accuracy and shall not be liable for any error, omissions or inaccuracies in the Content. If you wish to rely on the Content, you should independently verify it.
 
Northwest Seamless Guttering Ltd authorises you to view or download a single copy of the material on the website to a personal computer [solely for your own personal use or for non-commercial research purposes] provided you include the following copyright notice:
 
"Copyright 2000, Northwest Seamless Guttering Ltd. All rights reserved". Any special rules for the use of certain software and other items provided on the website may be included in specific areas or on a specific page of the website and are incorporated into these Terms and Conditions by reference.
 
Returns and refunds
Northwest Seamless Guttering Ltd manufacture products to our customers' specifications so there for will not accept returns. Refunds can be made within 24 hours from purchasing, after this time period has lapsed, because we manufacture products to our customers' specifications the order will not be refunded as this order will have been processed.

Delivery
Delivery of goods will normally be between 3 to 5 working days on stock items (Working Days are Mon - Fri). Northwest Seamless Guttering Ltd will, however, endeavour to dispatch all goods in the fastest possible time.
 
Delivery is calculated on the total cost of an order.

Postage Costs
Orders Up To £499.99 - £19.99 Standard Delivery
Orders Over £500 - Free Delivery
Standard delivery charges to UK Mainland excluding locations listed below:

Delivery Surcharges
Where Delivery Surcharges apply, the standard delivery will be shown in the checkout and a member of the NSG team will contact you by the next working day to discuss any additional delivery surcharges that may apply to your order.
 
    Dyfed & Powys, Scottish Highlands
    Scottish Offshore, Isle of Man
    Northern Ireland Grampian
    Republic of Ireland Channel Islands
    Isle of Wight
 
Should you have any questions about delivery, please call us for further information on 01254 884020
 
Delivery of goods will normally take between 3 - 5 working days (Working Days are Mon - Fri) however some stock items can be delivered next day. When a colour change is specified on check out, expected delivery will normally be from 5-10 working days. Northwest seamless guttering Ltd will, however, endeavour to dispatch all goods in the fastest possible time.
 
If your order is a very large quantity, Northwest seamless guttering Ltd will contact you for delivery instructions. Delivery will only be completed with the nominated recipient who is to have proof of purchase and I.D documentation. If for any reason delivery cannot be made due to the customer's circumstances, a new delivery time will be arranged, and an additional delivery surcharge will be applied, to be collected on receipt of the goods.
 
We will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time, which we quote for that item, please contact us by email or telephone. We will try and ensure that you receive your order, as quickly as possible.

Returns
Northwest Seamless Guttering Ltd manufacture products to our customers' specifications so therefore will not accept returns. Refunds can be made within 24 hours from purchasing, after this time period has lapsed, because we manufacture products to our customers' specifications the order will not be refunded as this order will have been processed.

Privacy Policy
This privacy policy sets out how Gutter Tech UK uses and protects any information that you give Gutter Tech UK when you use this website. Gutter Tech UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Gutter Tech UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect

We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at northwestseamlessguttering@gmail.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Gutter Tech UK, Unit 7 Norden Court Alan Ramsbottom Way Great Harwood Blackburn BB6 7UR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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